• Windows 10 has a new update for August
  • It rolls out the offer of extended support until October 2026 to everyone
  • Microsoft has also fixed a bug that caused the sign-up process to crash

Windows 10’s latest update is an important one in terms of the impending End of Life for the operating system, as it rolls out the offer of extended support (beyond October 2025) to all users – and fixes a bug that meant some people weren’t able to successfully sign up for said offer.

Windows Latest noticed that the August update for Windows 10 (known as KB5063709) brings in the Extended Security Updates (ESU) option for everyone.

Some folks (a minority) have already had the ESU offer – which appears in the Windows Update panel – with a previous update, but the KB5063709 patch brings it to all Windows 10 PCs ahead of the October deadline for support ending.

For some of those who have already seen the ESU option, though – which fires up an enrollment wizard that facilitates signing up – there was a frustrating bug that meant the process didn’t work.

As Windows Latest points out, that wizard was crashing (either immediately, or partway through the process) for some Windows 10 users, leaving them rather bewildered as to how they were going to get their extended support sorted.

However, we’re told that Microsoft has resolved this issue with the August update, just in time for the wider rollout of the ESU.

Analysis: Wizard mended

A young woman looking happy at her Windows 10 laptop

(Image credit: Getty Images)

So, if you’ve previously tried to enroll for extended support using the ESU wizard in Windows Update but it was crashing – either becoming unresponsive, or bombing out entirely – try again after installing this new patch for Windows 10, an you should be okay, fingers crossed.

And if you’ve never seen the ESU offer and you were wondering where on earth it was, then check back in Windows Update after applying the August update. You should see the offer of extended support on the right-hand side of the Windows Update panel.

To remind you, there are a few choices as to how you can sign up for the ESU program, one of which is to pay $30 for the extra year of support it grants (through to October 2026). If you’d prefer to get extended support for free, you can do so using another choice, namely syncing your PC’s settings to OneDrive (not your files, note – just the settings). A third option is to spend 1,000 Microsoft Rewards points, if you have that many.

It’s also worth remembering that you’ll need a Microsoft account to sign up for the ESU program.

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